Returns

Thank you for your purchase! If for any reason you're not 100% satisfied with your purchase, you can return or exchange your order within 30 days of delivery. 

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

How To Exchange Roraway.uk

If you are not satisfied with our products in size, material or color, you can contact our after-sale service at rorawayservice@gmail.com. We will provide you with an easy exchange solution within 1 business day. 

How To Return Roraway.uk

If you need to return your purchase, you can contact our after-sale service at rorawayservice@gmail.com for a return address. We will give you a full refund by the same original payment method within 1-3 business days after the receipt of the returned purchase

*Kindly Reminder: The address on the package are not approved as the return address. Packages returned without a return address authorized by customer service representatives and lost packages will not be refunded or exchanged.

If you have any questions, please feel free to contact us via

Email: rorawayservice@gmail.com